Brink IT
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My Approach to Automation

 

1. Discovery & Assessment

Run workshops and leverage process mining to uncover high-value automation candidates, complexity drivers, and measurable ROI opportunities.

2. Solution Design

Architect modular, configuration-driven automations that integrate seamlessly with APIs, databases, and enterprise systems.

3. Build & Integration

Develop clean, reusable components with robust exception handling, a resilient framework, and adherence to strong automation standards.

4. AI Integration

Embed AI only where it delivers tangible outcomes, document understanding, prediction, classification, or summarization. Enhancing decision quality and throughput.

5. Governance & CoE Enablement

Establish naming conventions, version control, documentation standards, and peer review practices to ensure scalability and consistency across delivery teams.

6. Continuous Optimization

Monitor performance, analyze telemetry, and refine automations through analytics and feedback loops — transforming “deploy once” into ongoing evolution.

7. Support & Sustainment

Provide structured post-deployment support with incident triage, SLA monitoring, and proactive maintenance. Enable seamless knowledge transfer, version upgrades, and lifecycle management to ensure long-term reliability and business continuity.

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